Gonzabet Terms and Conditions

Welcome to Gonzabet. These Terms and Conditions govern your use of our website and services. By registering an account and using Gonzabet, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our services. We recommend that you read this document carefully before playing at Gonzabet casino.

About Our Operator and Licence

Our services are operated by FGS Software Solutions S.R.L., registered in Costa Rica, cedula juridica 3-102-871832, the current operator named on our group's live brands. Our services are licensed by FairGame G.P. N.V., registered in Curacao under company registration number 141938, Abraham de Veerstraat 9, Willemstad, Curacao, holding Curacao Gaming Authority licence No. OGL/2024/1673/0915. We also operate under an Anjouan Gaming (Union of Comoros) group licence No. ALSI-102310003-FI5. An earlier contracting entity, Fair Game Software Kft. of Hungary, has since been struck off the Hungarian company register and no longer holds any operational role.

Eligibility and Registration

To use Gonzabet, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We require full age verification as part of our KYC process. When you create an account with Gonzabet, we require accurate personal information, including your identification documents, a utility bill, and at least one bank statement. Our team reserves the right to request additional documentation at any time to verify your identity.

• We only allow one account per player, household, and device.
• We do not permit registration from Afghanistan, Belarus, Bulgaria, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Malta, North Korea, Romania, Russia, Spain, Ukraine, the United Arab Emirates, the United Kingdom, the United States, and the state of Ohio specifically.
• Players from the Netherlands are no longer accepted at Gonzabet.
• We reserve the right to close or suspend accounts that violate our restricted country policy.

Our Games and Services

At Gonzabet, we offer casino and live casino entertainment only; we do not provide a sportsbook or poker room. Our library includes over 5,000 games and more than 1,000 live games from 107 providers, including Pragmatic Play, Evolution, Playtech, NetEnt, Play'n GO, and many more. We at Gonzabet feature slots, jackpot and progressive jackpot games, bonus-buy titles, table games such as roulette, blackjack, baccarat, poker, craps and video poker, plus live dealer games powered by Evolution, TVBet, and Vivo Gaming. Please note that not all game providers are available in every country, depending on local regulations.

Deposits and Withdrawals

Our Gonzabet platform supports a range of currencies, including EUR, USD, CAD, AUD, NZD, CHF, PLN, CZK, GBP, and cryptocurrencies such as BTC, BCH, ETH, LTC, XRP, DOGE, TRX, and USDT. Our minimum deposit is 20 EUR or 20 USD, while 30 EUR is required to qualify for the welcome bonus. We support 24 payment options, including Visa, Mastercard, Skrill, Neteller, MiFinity, Jetonbank, Interac, Multibanco, MB WAY, and cryptocurrencies via CoinsPaid.

The minimum withdrawal amount at Gonzabet is 40 EUR or 40 USD. Our withdrawal limits are set at 5,000 EUR per day, 10,000 EUR per week, and 30,000 EUR per month, with higher limits for CAD, AUD, NZD, and PLN. We do not impose any maximum win limit. Cashout times vary from a few minutes to 24 hours depending on the payment method, and may take up to 5 business days in some cases. We require full KYC verification, including identification documents, a utility bill, and a bank statement, before processing your first withdrawal.

Bonuses and Promotions

Our welcome bonus at Gonzabet offers a 100% match on your first deposit from 30 to 6,000 EUR, plus 100 free spins credited in batches over several days. Wagering requirements are set at x40, with a maximum bet of 5 EUR while wagering, and the bonus applies to casino games only. We do not offer any no-deposit bonus. Here at GonzaBet, we also run a Tuesday Cashback of 15% on losses, a Friday Reload of 50% up to 6,000 EUR, and a Monday Free Spins promotion requiring a valid promo code.

Welcome bonuses are not available to players from Croatia, Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, Malaysia, Argentina, Peru, Sweden, and Finland. We reserve the right to modify, withdraw, or cancel any promotion at our discretion, and we may void winnings obtained through bonus abuse or breach of our promotional terms.

Our Loyalty and VIP Program

Our loyalty programme at Gonzabet includes nine levels, from Stranger to Emperor, based on points earned with every deposit. As you progress through our levels, you unlock higher cashback rates, larger VIP Boost amounts up to 1,000 EUR, a personal account manager, reduced rollover requirements, and priority payouts. We at GonzaBet designed this programme to reward our most loyal players with increasingly valuable benefits.

Responsible Use and Prohibited Conduct

We are committed to fair and responsible gaming practices. You agree not to use Gonzabet for any fraudulent, illegal, or abusive purpose. We strictly prohibit the use of a VPN or any other technology to bypass our geographical restrictions, and any account found doing so may be suspended or terminated without prior notice.

• You must not create multiple accounts to exploit bonuses.
• You must not use unauthorized software, bots, or exploits while playing.
• You agree to provide only accurate and truthful information during registration and verification.
• You accept that we may request additional documentation to confirm your identity at any time.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect a breach of these Terms and Conditions, fraudulent activity, or any misuse of our promotions. Where an account is closed due to a confirmed violation, we may withhold any pending winnings. If you wish to close your account voluntarily, please contact our support team, and we will process your request promptly.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Gonzabet at all times. We are not liable for any losses arising from technical failures, third-party payment processing delays, or events beyond our reasonable control. You accept that gambling carries inherent financial risk, and you play at Gonzabet at your own discretion.

Customer Support

Our support team is available 24/7 via live chat and email at support@gonzabet.com. We offer support in English, German, and Portuguese. If you have any questions regarding these terms, our bonuses, or your account, we encourage you to reach out to our team at any time.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We recommend that you review this page regularly. Continued use of Gonzabet after any changes constitutes your acceptance of the revised terms.